At XMG Financial Services Ltd T/A XMG Remit, we are committed to protecting your privacy and maintaining the security of your personal information. This privacy policy explains how we collect, use, and disclose your personal information in connection with our payment services provided through our website and mobile app.
We collect personal information you provide us when you register for an account, use our payment services, or communicate with us. The personal information we collect may include your name, address, email address, phone number, date of birth, government-issued ID, and financial information such as bank account and credit card details.
We may also collect non-personal information, such as your device type, browser type, IP address, and location data, to help us provide and improve our services and enhance your user experience.
We use your personal information to provide our payment services, process transactions, verify your identity, comply with legal and regulatory obligations, and communicate with you about your account and our services. We may also use your information to personalize your user experience and offer you promotional offers and marketing communications that we think may interest you.
We may share your personal information with third-party service providers that assist us in providing our payment services, such as payment processors, identity verification providers, and customer support providers. We may also disclose your information to comply with legal and regulatory obligations or to protect our rights, property, or safety or the rights, property, or safety of others.
We may also share your information with affiliated companies within our corporate family to help us offer you the best service possible.
We retain your personal information for as long as necessary to provide our payment services and comply with legal and regulatory obligations. We may retain some information even after you have closed your account if necessary to comply with legal obligations or to resolve disputes.
We take appropriate technical and organizational measures to safeguard your personal information against loss, theft, unauthorized access, disclosure, or alteration. We use encryption to protect your sensitive financial information during transmission, and we store your personal information on secure servers.
You have the right to access, correct, or delete your personal information that we hold, as well as the right to object to the processing of your personal information, restrict the processing of your personal information, or request the transfer of your personal information to another controller. To exercise these rights, please contact us using the contact details below.
We may update this privacy policy from time to time to reflect changes in our information practices or legal obligations. We will post the revised policy on our website and mobile app, and we encourage you to review it regularly.
If you have any questions or concerns about this privacy policy or our information practices, please contact us at [email protected]
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